---
title: "Claims Guide | Ivan Insurance Brokers Pte Ltd"
description: "Need help with an insurance claim? Follow our step-by-step claims guide for prompt assistance and dedicated claims advocacy in Singapore."
url: "https://www.ivaninsurance.com/claims"
language: "en"
---

Skip to main content

Claims Guide

## Filing a _Claim?_ We're Here to Help.

Insurance is only as good as its claims process. For immediate assistance, email [claims@ivaninsurance.com](mailto:claims@ivaninsurance.com).

**Not sure what to do?** WhatsApp us immediately or email [claims@ivaninsurance.com](mailto:claims@ivaninsurance.com)

[ WhatsApp: 9159 0039 ](https://wa.me/6591590039?text=Hi%2C%20I%20need%20help%20with%20a%20claim.)

1

#### Notify Us Immediately

Contact us via WhatsApp, phone, or email \(**[claims@ivaninsurance.com](mailto:claims@ivaninsurance.com)**\) as soon as an incident occurs. Most policies require prompt notification.

2

#### Document Everything

Take photos/videos of damage, collect receipts, obtain police or medical reports. Preserve evidence as-is before any repairs.

3

#### Submit Claim Form & Docs

We provide the insurer's claim form and guide you on exactly what documents are needed. Complete and return them promptly.

4

#### We Advocate For You

Our team follows up with the insurer, negotiates on your behalf, and keeps you updated until the claim is settled and paid.

### Select Your Policy Type